1. Who this policy covers
This Privacy Policy explains how Pitbull Transmissions handles information collected through www.pitbulltransmissions.com and related inquiries by phone, email or WhatsApp. It covers website visitors and people who ask about our transmission services. It does not replace the privacy policies of services you choose to visit outside our website.
2. Information you provide
Our quote form asks for your name, phone number, vehicle make, model, year and a message. You may also provide an email address, vehicle configuration, symptoms, service history, photographs or other details when you contact us directly. WhatsApp may share your phone number, profile name and conversation with us. Please send only information relevant to your inquiry and avoid financial account details, identification documents or other sensitive information.
3. How we use information
We use the information you provide to respond to your request, discuss vehicle compatibility, prepare and follow up on a quote, arrange requested services and maintain related business records. We also use technical information to keep the website secure, prevent automated abuse and understand website usage. We do not use quote requests to enroll you in promotional mailing lists or unsolicited marketing campaigns.
4. Selling, advertising and service providers
We do not sell personal information, publish customer inquiries or provide them to third parties for those parties’ marketing. We do not send promotional email or SMS campaigns. Information may be handled by providers that support website hosting, communications, forms, security and analytics as needed to operate these services. We may also disclose information when required by law, to respond to lawful requests or to protect people, property and our legal rights.
5. Website technologies and cookies
The website uses Google Analytics to measure visits and usage, Google Maps for location information, Cloudflare services for security and performance, and Cloudflare Turnstile to help prevent automated form submissions. These services may process information such as IP address, browser and device details, pages visited and interactions. Analytics may use cookies or similar identifiers. Website security and session functions may also use cookies. A third-party feature can receive technical information when it loads, even if you do not submit a quote form.
6. Your choices and third-party services
You can block or delete cookies through your browser; some website functions may be affected. Google offers an Analytics opt-out browser add-on. When you use WhatsApp, follow an external link or interact with Google Maps, the relevant provider’s practices also apply. See Google’s Privacy Policy, Cloudflare’s Privacy Policy and WhatsApp’s Privacy Policy. These providers may process information in the United States and other countries.
7. How long information is kept
We retain inquiry and service information for the time reasonably needed to respond, provide requested services, maintain relevant business records and meet applicable legal, tax, warranty or dispute-related requirements. Retention depends on the type of record and the relationship with the customer. You can contact us to ask about information associated with your inquiry or to request deletion, subject to any obligations that require us to keep certain records.
8. Privacy requests
You may contact us to ask about your personal information, request a correction or deletion, or raise a concern about its use. Additional rights may apply depending on your residence and applicable law, including rights to access or obtain a copy of information and opt out of certain processing. We will review requests and respond as required by applicable law. We may need reasonable information to verify a request; please do not send identity documents unless we explain why they are needed and how to provide them securely. To ask us to reconsider a request decision, reply to our response with “Privacy Appeal” in the subject.
9. Security and children
We use reasonable safeguards intended to protect personal information, but no online service or transmission method is completely secure. Please avoid sending highly sensitive information through the quote form or chat. Our services and website are intended for adults seeking vehicle services, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, contact us so we can review and address it.
10. Contact and updates
For privacy questions or requests, email [email protected] with the subject “Privacy Request,” or call 281-226-0370. Pitbull Transmissions: 20160 FM 1488, Magnolia, TX 77355. We may update this policy as our practices or requirements change. The version published on this page will show its latest update date.